Red25 FAQs

What is Red25?

Red25 is the group donation program of the Australian Red Cross Blood Service. Our goal is to rally organisations and groups across the country to achieve, together, 25% of the blood donations needed in Australia. 

Who is Red25 open to? 

Red25 is open to any groups in Australia who want to save lives together through blood donation. That includes organisations big and small, schools, sports and social clubs, groups of friends and more.

It doesn’t matter if you have 5 members or 500. You can unite to save lives.

What’s in it for my organisation?

A donation more powerful than money. A lifesaving social responsibility program. A chance to champion your people. A sense of achievement, inside and out.

It’s about raising spirits and team pride - and about the sense of unity you get from working together for something bigger than yourself.

Contact us to learn more about what Red25 can do for your organisation.

How does my organisation/group become part of Red25?

See How it works or call us on 1300 886 524.​

Do I need to be in a group to be part of Red25?

Yes. You can join an existing group.

If you believe in blood donation but don’t have an existing group to join, start one. Every donor you can recruit to the cause can save hundreds of lives.

What is a Red25 Coordinator and what do they do?

Being a Red25 Coordinator is a unique leadership opportunity. It’s the chance to lead a meaningful cause and be recognised for it.

  • You're a champion for the program and will plan, promote and organise your group.

  • You can access tools and resources to help recruit blood donors.

  • You’ll be our main contact, and we’ll be in touch with you regularly about news, events, and calls for donation. 

  • You don’t need to be an expert on blood donation. Red25 representatives are here to give you the help you need.

If you’re unable to give blood yourself but are still a passionate advocate, being a Red25 Coordinator is a great way to be part of the movement. 

What is self-serve?

A secure, convenient place where Red25 Coordinators can manage group bookings and donors can make and manage their appointments online.

Red25 Coordinators and members will need to register or log in to use self-serve to make a group booking or reserve an appointment.

Red25 Coordinators can:

  • register your group

  • check availability of group bookings at any donor centre

  • make group bookings for up to 7 people and invite members to reserve an appointment time within that booking

  • easily see how many appointments have been filled and how many are still available 

  • see all current and previous bookings for the group

  • view real-time donation tallies and challenge results

  • reschedule or cancel group bookings

  • access resources to help promote blood donation to your group

Our Red25 Team is here to help so if you’re a Red25 Coordinator please call us on 1300 886 524 if you have any questions.

Red25 members can:

  • accept an invitation from your Coordinator to reserve a convenient time to donate

  • join or change your group

  • check your current eligibility to donate

  • view real-time donation tallies and challenge results for your group

  • see your donation history and all current appointments

  • change or cancel your appointment booking

If you’re a Red25 member or new donor and need assistance, call us on 13 14 95.

How do I register a group?

Check that no one else in your group has already registered and then register.

How do I join an existing group?

Ask your group’s Red25 Coordinator the name of your group and join that group online

How do I change my or my group’s details?

First, register or log in

  • To change your details, go to the ‘My Details’ menu, click on ‘Manage Details’ and then click on ‘Update my preferences’. Choose a new Red25 Organisation, press ‘Submit’ and then ‘Save updates’.

  • To change a group’s details you must be its Red25 Coordinator. Go to the ‘Red25 group’ section, then click on the ‘My Organisation’ section and submit the changes.

How can I see how many donations my group has made?

Whether you’re a member or Red25 Coordinator, you can easily see your group’s tally online - simply enter your group’s name and details into the group tally results.

If you’re a Coordinator, you can also see you’re group’s tally by logging in and going to ‘My Red25’.

How do I make a group booking?

To make a group booking you must be the group’s Red25 Coordinator.

  • You can book an appointment for up to 7 people online.
  • If you'd like to book for 8 or more, or to arrange transport, please call our Red25 team on 1300 886 524

Remember, however your members donate – individually, in pairs, or in small groups – every donation counts towards your group’s tally.

How do I know if I can donate blood?

Take our eligibility quiz or check our eligibility FAQs

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